Terms and conditions
Health and Safety:
We take the safety of all children that attend our play events very seriously, venues are externally sourced so please contact the venue directly if you have queries about specific facilities. Your child(ren) remain your responsibility while at sessions and events run by The Party Lab Ltd and must be supervised throughout, please ensure your child is with you if you leave the room.
We know that germs and bugs spread like wildfire amongst young children so we ask that you consider not attending if you know your child is contagious.
We make every effort to maintain a safe environment but, as the nature of some of our play stations is to get messy, surfaces can become slippy so we encourage no running at our events and vigilance from parents/carers as to the welfare of their child.
All materials are made in the knowledge that they are to be played with under a parent / carer’s supervision. We know how tempting it can be for curious toddlers to explore things with their mouths and so appreciate your co-operation in refraining children from eating the materials.
Suitable shoes can be worn to avoid slips and falls I.e. jelly shoes or sandals. The play events are a great chance for children to socialise and play together and with that in mind we ask accompanying adults to assist in ensuring that play stations stay separate so everyone can enjoy their time with The Party Lab equally.
The Party Lab Ltd accepts no liability or responsibility for any belongings including clothes that are stained, marked or damaged. Please note that paints and other play materials may stain.
The materials used at The Party Lab Ltd sessions are all sourced naturally or from trusted suppliers.
As we are a small business and venue costs have been paid prior to The Party Lab events we are afraid that payment is non-refundable.
So we can keep track of all of our little adventurers and their accompanying adult we ask you to sign in upon arrival.
We understand that things don’t always go to plan so if something comes up and you are unable to attend on the day please let us know via email@example.com.
On the very rare occasion that circumstances out of The Party Lab’s control happen (i.e. adverse weather conditions, closure of venue, staff absence), we reserve the right to cancel sessions where necessary. We will do our utmost to arrange a replacement session or organise refunds where a replacement session is not available. Please contact us at firstname.lastname@example.org with any queries.
Our sessions often involve photographs and video recordings that may then be used on our social media/website. If you do not wish to have your child's photograph taken, please state this on your booking form and let a member of The Party Lab know when you sign in at the session.